We want you to love your order! We understand that colors, sizing, and the appearance of artwork can sometimes look different in person than they do on a screen. For this reason, we offer a fair return policy for eligible items.

30-Day Return Policy

Our return policy lasts 30 days from the date of purchase. If 30 days have passed, we are unable to offer a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it, and it must be returned in its original packaging.

For artwork, please return the piece with the plastic sleeve and firm backing, if these were originally included, to ensure it is protected during shipping.

Clothing — Final Sale

All clothing purchases are final and are not eligible for returns or exchanges. Please review the sizing information and product details carefully before placing your order.

Non-Returnable Items

The following items are not eligible for return or exchange:

• Clothing — all clothing purchases are final sale.
• Downloadable products — digital products cannot be returned.
• Workshops — workshop registrations are non-refundable. However, if you’re unable to attend, your registration may be transferred to another person. Please contact us at info@pacificbloomstudio.com in advance to notify us of the transfer.
• Items that have been used, worn, washed, stained, damaged, or otherwise altered.

How to Request a Return

To complete your return, we require a receipt or other proof of purchase.

Please contact us at info@pacificbloomstudio.com before sending your item back. We will provide any necessary return instructions.

Returned items should be mailed to:

Pacific Bloom Studio
2432 SE 8th Pl
Renton, WA 98055

You are responsible for the cost of return shipping. Original shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Refunds

Once your return is received and inspected, we will email you to confirm that we have received it and let you know whether your refund has been approved or rejected.

If your return is approved, your refund will be processed to your original method of payment. Please allow additional time for your bank or credit card company to process and post the refund to your account.

Late or Missing Refunds

If you have not received your refund, please:

1. Check your bank account again.
2. Contact your credit card company, as it may take some time for the refund to be officially posted.
3. Contact your bank, as there may be additional processing time.

If you have completed these steps and still have not received your refund, please contact us at info@pacificbloomstudio.com.

Questions?

If you have any questions about our return policy, please contact us at info@pacificbloomstudio.com. We’re happy to help!